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Safety Information

Appliance Safety Recalls

Your safety matters. Here's how to check whether your appliance is affected by a manufacturer recall — and how to get the manufacturer's free remedy. We always point you to the official sources rather than maintaining our own list.

Search CPSC Recalls Find Your Model Number
1

Find Your Numbers

Locate the model and serial number on the rating plate.

2

Search Officially

Check CPSC.gov and the manufacturer's website.

3

Get the Remedy

Contact the manufacturer for the free recall remedy.

4

Need Other Repairs?

For non-recall issues, we can help in Manhattan.

Where to Check for a Recall

Recall information changes over time and should always come from an authoritative source. We don't keep our own recall database — instead, use these official resources.

CPSC Recall Database

Search any recalled consumer product by brand, model, or category. The official U.S. government source.

Visit site

Manufacturer Recall Pages

Bosch and other manufacturers publish official safety notices and free recall remedies on their own sites.

Visit site

SaferProducts.gov

Report a safety problem with a product or read incident reports filed by other consumers.

Visit site
Step-by-Step Guide

How to Find Your Model Number

Locate your appliance's model and serial number to check for recalls. Here's where to find them on common appliances.

Refrigerator

Look for the rating plate in these locations:

  • Inside the fresh food compartment, on the left wall
  • Behind the vegetable drawer
  • On the back of the unit (visible when pulled away from wall)

Dishwasher

Look for the rating plate in these locations:

  • On the left side of the door frame (open door to see)
  • On the top edge of the door
  • Inside the tub, on the right side wall

Washer

Look for the rating plate in these locations:

  • Inside the door frame (front-load washers)
  • Under the lid, on the top panel (top-load washers)
  • On the back of the machine

Dryer

Look for the rating plate in these locations:

  • Inside the door frame or on the door itself
  • Behind the lint filter compartment
  • On the back panel of the machine

Oven / Range

Look for the rating plate in these locations:

  • On the door frame (visible when door is open)
  • Behind the storage drawer at bottom
  • On the back of the appliance

Cooktop

Look for the rating plate in these locations:

  • On the underside of the cooktop
  • Inside the cabinet below (on side of unit)
  • Under removable grates or burner covers

What to Look For

The rating plate is a silver or white sticker that contains important information about your appliance. Here's what you'll typically find:

1

Model Number (E-Nr)

Usually starts with letters followed by numbers

2

Serial Number (FD)

A unique 8-12 digit code that identifies your specific unit

3

Production Date

Often encoded in the serial number or listed separately

Appliance rating plate showing where to find the model number and serial number

Frequently Asked Questions

Everything you need to know about appliance recalls and the remedy process.

If your appliance is subject to a recall, follow these steps: 1. Stop using the appliance immediately if the recall indicates a safety hazard. 2. Register your product with the manufacturer (if not already done). 3. Contact the manufacturer or an authorized provider to arrange the free recall remedy (repair, replacement, or refund). 4. Keep all documentation for your records. Recall remedies are handled by the manufacturer at no cost. For repairs that are not covered by a recall, we're happy to help.
Yes. By law, manufacturers are required to provide free repairs, replacements, or refunds for products under an official recall — including parts, labor, and service visits. You should never have to pay for a recall-related remedy. This remedy is arranged through the manufacturer or their authorized provider, not through an independent shop.
Find your model and serial number (see the guide on this page), then search the official CPSC recall database at cpsc.gov/Recalls or check the manufacturer's website. These are the authoritative sources — we do not maintain our own recall list, because recall information changes and should always come from the official source.
It depends on the severity of the recall. For critical recalls involving fire hazards or gas leaks, stop using the appliance immediately. For less severe recalls, the notice may include specific usage instructions. Always follow the guidance in the official recall notice, and when in doubt, err on the side of caution.
A recall remedy is separate from warranty coverage. Even if your warranty has expired, you're still entitled to the free remedy if your appliance is covered by an official recall. For breakdowns that are not part of a recall — in or out of warranty — our Manhattan technicians can diagnose and repair the issue for a fee.
There are several ways to stay informed: • Register your appliance with the manufacturer when you purchase it • Sign up for email alerts from the U.S. Consumer Product Safety Commission (CPSC) at cpsc.gov • Check the manufacturer's website periodically • Follow appliance manufacturers on social media
Official Resources

Consumer Product Safety Commission

The CPSC is the official U.S. government agency responsible for protecting consumers from unreasonable risks of injury from products. Visit their website for the most up-to-date recall information.

Visit CPSC.gov

Report a Problem

Submit safety concerns about products

Get Alerts

Sign up for recall notifications

Search Database

Look up any recalled product

Safety Education

Learn about product safety

Have a Non-Recall Repair?

If your appliance is under an official recall, contact the manufacturer for the free remedy. For everything else — out-of-warranty breakdowns and non-recall repairs — our Manhattan technicians are here to help.

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